When people don’t seem to use science to make decisions, it is tempting to assume that it’s because they don’t understand the underlying science. In response, scientists and science communicators often just try harder to explain the science in the hope that eventually the facts will persuade people to change their behaviours or beliefs. This is known as “the deficit model” of science communication. While there have been many attempts in science communication to move away from the deficit model, it continues to persist, partly because we still don’t really understand the different ways in which people interact with science in their everyday lives.Even the idea that there is a single body of knowledge known as “science” is problematic: various sciences have different ways of weighing up evidence or looking at things such as risk.Another issue is that people have multiple roles that affect the ways they make decisions: citizen, consumer, scientist, and carer, to name a few. And finally, the role of science in our “post-truth” world is more contentious than ever.