Closing the digital and economic divides in rural America

These experiences of rural Americans highlight the need for expanded universal service programs, like the Lifeline program, that provide discounted communications services to eligible, low-income populations. The program was established by the FCC during the Reagan administration in 1985, but recent efforts by the agency to apply stricter scrutiny on eligibility criteria and to limit the program benefits will greatly affect the Mulgrave family and so many others like them who struggle to maintain this required service.